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Woman-owned business specializing in handcrafted jewelry made with high quality materials such as 14kt gold filled, 925 sterling silver, freshwater pearls and other semi-previous stones. Custom-fitted jewelry service, including permanent jewelry, is also available for in-person service at any scheduled mobile studio locations, Mississauga studio or for private parties at your preferred location. Refer to www.issalumajewelry.com for more information.Custom designs and orders are also available. Contact us via www.issalumajewelry.com
Read moreWoman-owned business specializing in handcrafted jewelry made with high quality materials such as 14kt gold filled, 925 sterling silver, freshwater pearls and other semi-previous stones. Custom-fitted jewelry service, including permanent jewelry, is also available for in-person service at any scheduled mobile studio locations, Mississauga studio or for private parties at your preferred location. Refer to www.issalumajewelry.com for more information.Custom designs and orders are also available. Contact us via www.issalumajewelry.com
Shop Policies
Refunds / Exchanges (after payment of service/product):All permanent jewelry are final sale, no refunds or exchangesAll handcrafted jewelry are final sale, no refunds or exchangesShould your online purchase arrive damaged, contact ISSA LUMA within 48hrs of receipt of the item and provide photographs of packaging and product.ISSA LUMA is not responsible for lost or stolen jewelry.Lost Jewelry: If shipped and shipping includes insurance, Client must make a claim directly with shipping service provider.Warranty:Handcrafted JewelryBreakage within 7 days of purchase - Subject to inspection by Issa Luma, complimentary replacement or repair may be offered. Breakage beyond 7 days may be able to be repaired at a fee.Shipping Delays, Lost or stolen Jewelry:All orders shipped in Canada include tracking.Once the package is in control of shipping company, ISSA LUMA is not liable for shipping delays and lost or stolen jewelry.Please allow an additional 2 business days for delivery for potential delays with shipping company. If your order can not be located, is considered lost and you selected shipping with insurance coverage, customer should make a claim directly with shipping company chosen at check out. We aim to keep our store policies up to date on this website. For most current and full Store Policies, visit us at www.issalumajewelry.com
